Manufacturers Warranty Info:
OCReef.com strives to offer products that the manufacturers stand behind. Most aquarium supplies for sale on our site come with a standard Manufacturer's Warranty. In the unlikely event that a product is found to be defective, we recommend the following: first visit the manufacturer's website; follow their instructions regarding repair or replacement; this will help expedite the process, and will guarantee original manufacturer parts.
Manufacturers Contact Info
See our Manufacturers Contact Info for a list of product manufacturers.
Several of our major manufacturers policies require that you contact them by phone for assistance regarding their products. Furthermore, some of our major manufacturers have a staff trained specifically to service their product line. These manufacturers will support, repair, return or replace them in accordance with their own policies. See list below:
|Red Sea Fish Pharm
OCReef.com only distributes products from manufacturers who provide customer service. If you have found a manufacturers service less than satisfactory, please inform us, we take these complaints very seriously.
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