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OCReef's Best Price Promise On Aquarium Supplies
Best Price Promise Guidelines:
Since it is practically impossible to visit all of our competitors' websites daily, we have put into place a Best Price Promise Program. Through this program, you are guaranteed to get the best deal through us on any item that we sell.
We will match and beat the final price (ie: price of the item plus any shipping charges) of another website by 4% or $12, whichever is less, when all of the following criteria are met.
- What we are matching is not from any auction sites including eBay, Yahoo Auction, etc. Sellers on auction sites are often gray market vendors who cannot disclose their supply sources and have no way of guaranteeing the authenticity of the merchandise.
- The website we are matching must be a site located within the United States and must be an established site as determine by OCReef.com (typically this means the website needs to have at least a working phone number).
- The website we are matching must not require a login in order to make a purchase.
- We don't match one deal per day sites and/or daily deals on a regular site.
- The item that we are price matching must be the same item with no modification of any sort. Different styles in the same series are not considered same models.
- The website that we are matching the price must have the item in question in stock at the time of purchase.
- If any of the above criteria is not met, we reserve the right to refuse price matching.
- We reserve the right to not match non-authorized dealers.
To have us beat the price on an item, please email us
the URL where you found the same item for less. You can just copy and paste the URL from your browser into your email and then send the email to us at firstname.lastname@example.org. When we get the email, we will visit that site and make sure that all the criteria are met.
Once we visited the site, if we determine that all the criteria are met, we will beat their prices by 4% or $12, whichever is less. Please note that the best price promise voids all offers including free gifts, coupons and any other promotion offers we may have.
If you have any questions about our best price promise guidelines, please contact us either by phone at 949-910-4127 or via email.
Due to the costs involved from the manufacturer and special handling from the shipping carriers, unfortunately the OCReef Best Price Promise does not apply to Reef One Products. Items include the Biorb and Biube aquariums and accessories.