Aquarium Supplies, LED Aquarium Lights, Marine Aquariums, Coral Reef Tanks, Orange County Aquarium Supplies


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FAQ's

OCReef Aquarium Supplies FAQs Web Store Page Frequently Asked Questions

1. Is your site secure?

2. How do I place an order?

3. What payment & credit card providers do you use?

4. What is your privacy policy?

5. Do you have a newsletter?

6. How do you ship orders?

7. Does your products carry warranties?

8. What is your return policy?

9. What is the best method to reach you, if I have a question not listed here?




Answers


1. Is your site secure?
Yes, our site is hacker safe and uses the latest Secure Socket Layer (SSL) technology - rated one of the most prevalent and secure systems available for online store customers.
See our Secured website certificate.

2. How do I place an order?
Simply browse the store and click "Add to cart" when you find a product you want to purchase. When you are finished shopping, click the Check Out link and you'll load the form for payment and shipping. Fill out the form and click Submit. It's easy! See our How to shop section.

3. What payment & credit card providers do you use?
We use LinkPoint Connect, PayPal and "Google Checkout is soon to come", three of the most safest on-line payment providers. We also accept checks and money orders. We accept all major credit cards for online orders, including VISA, MasterCard, American Express and Discover. Earn points on every purchase when you sign up for the Reward Program!Learn More!


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4. What is your privacy policy?
You have our assurance that we do not rent or sell your information to anyone. We use your email address to send order-related emails only, like shipping confirmations. Please read our Privacy Policy page for further details. See our Privacy Policy.

5. Do you have a newsletter?
Yes, we do! Be the first to know about our terrific deals. You'll find them all in our e-mail Newsletter. Subscribe now and enjoy the savings! Newsletter/ Profile Sign Up Form.

6. How do you ship orders?
We ship product purchases via UPS (United Parcel Service) Ground or 3-Day Select. Orders purchased by check will be shipped when the check is cleared. Other carriers may be requested in advance. See our Shipping information page.


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7. Does your products carry warranties?
A limited warranty does apply to most item purchases. Please see our warranty statement for details. We also provide a list of Manufacturers and their Contact Information. See Manufacturers' contact page.

8. What is your return policy?
As part of our no-risk customer guarantee, if you are dissatisfied with your merchandise, you may return it for replacement or refund. See our Returns Policy.

9. What is the best method to reach you, if I have a question not listed here?
The best method to reach us is via our online Contact us form.


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CREE LED Aquarium Lights

OC Reef LED Lighting donated to build the Treasure Chest Tank at the Children's Hospital In Detroit Michigan. See it featured on Animal Planet's Hit TV Series Tanked!

We have chosen this profession because we love what we do! It's our pleasure to serve you!

Sincerely, OC Reef Staff!